Terms & Conditions

Last Update: June 30th, 2025

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1.

Introduction

1.1

About Us

1.1.1We are Wishew Ltd ("we", "us" or "Wishew"), and we are very pleased to welcome you to "Wishew", the social network that we have developed, operate and maintain.

1.1.2 Wishew is the first social network in the world designed to help you make friends and connect with people from every corner of the globe based on shared wishes, passions, and interests.

1.2

Purpose of these Terms

These Terms and Conditions of Use ("Terms") describe the rights and responsibilities that apply to a User ("you" or "your") and which govern your access to and use of the Platform (defined below), including your access to and use of all services and content available on www.wishew.com, the Wishew mobile app, and related technologies (collectively, the "Platform").

1.3

Acceptance of Terms

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to any of the provisions of these Terms, you should not use the Platform.

1.4

Updates to the Terms

These Terms may be updated periodically. Changes will become effective upon publication. It is your responsibility to regularly review these Terms for updates.

1.5

Acceptance of Wishew Policies

Your use of Wishew is also subject to our Privacy Policy, which outlines how we collect and use your information.

2.

Definitions

2.1

Capitalised Terms used in these Terms shall have the meanings given to them below:

3.

Services offered by Wishew

3.1

Services Description

Wishew allows Users to:

3.2

Access to Services

Access to the Platform is free, though some features may require payment or involve fees (see Section 7).

3.3

Voluntary Contributions

Users are free to choose whether, if at all, to make a Contribution and how much any such Contribution is.

4.

Your account + Responsabilities

5.

Posting content on Wishew

5.1

Allowed Content

Users may publish Posts and Wishes, provided they adhere to Platform rules.

5.2

Content Rules and Prohibited Activities

Users may not publish Wishes, Posts, or perform actions on the Platform that include or promote:

Additionally, the following activities are strictly prohibited:

Wishew and its affiliates reserve the right to suspend or remove any Content and take action against Users who violate these provisions, including account suspension and, if necessary, legal action.

5.3

Permitted Wishes on Wishew

Wishew allows Users to express Wishes aimed at enhancing their quality of life, excluding fundamental survival needs. Users may therefore publish Wishes related to:

5.4

Exclusion of Essential or Life-saving Wishes

Although Wishew deeply cares about these types of wishes, it currently does not have the necessary permissions/authorizations to facilitate, support and/or otherwise be involved or associated with fundraising related to fundamental survival needs. Therefore, it is not possible to publish Wishes from Users that are related to such needs, including without limitation:

Wishew employs advanced artificial intelligence systems alongside an internal review team to identify and block all Wishes related to unsupported causes.

Wishew is able to facilitate the publication of Wishes related to humanitarian causes, but exclusively by accredited and recognized foundations and organizations (see Section 5.5 below).

Wishew further encourages Users interested in supporting these causes to utilize specialized, regulated platforms licensed to operate in these domains.

5.5

Non-Profit Organizations, Foundations, and Long-term Causes

While individual Users cannot publish Wishes in support of charitable or emergency causes, Wishew hosts and supports accredited philanthropic and social organizations, particularly for:

5.6

Financial Conditions for Non-Profits and Foundations

Wishew does not retain any fees from accredited foundations and non-profit organizations. Only transaction fees imposed by financial gateways will apply.

5.7

Content Usage Rights

By posting Content or Wishes on the Platform, you grant Wishew an unlimited, irrevocable, perpetual, non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, promote, and distribute such materials both within and outside the Platform. Wishew may display, publish, transmit, reformat, translate, store, and distribute the Content and Wishes across any channel, including social media, advertising campaigns, partner platforms, and promotional materials. Additionally, Wishew may modify, optimize, or combine Content and Wishes to integrate them into other projects such as documentaries, publications, events, or communication initiatives.

The User also grants Wishew the right to monetize Content and Wishes through partnerships, sponsorships, and commercial collaborations, including licensing to brands, companies, or media entities for promotional, advertising, or research purposes, without entitlement to compensation. This license includes the right to use the User's name, profile picture, company name, or personal brand, if provided, to credit the User when a Wish is promoted in Platform campaigns.

Wishew reserves the right to modify, reformat, move, or delete any Content or Wish if deemed necessary to ensure compliance with community guidelines or to enhance user experience. Although Wishew holds these rights, it claims no ownership of the Content and Wishes published by Users, who maintain full ownership and associated intellectual property rights. By accepting these Terms, the User waives any moral rights related to their Content and Wishes, agreeing that Wishew may use and modify them without prior approval or compensation.

6.

Contributions

6.1

Nature of Contributions

Contributions on Wishew are voluntary, secure, and protected, representing a direct gesture of support to the User that published the Content and their Wish. Except for specific exceptions or as required by law, contributions are non-refundable. Each contribution expresses appreciation for the shared content and the Creator's project without implying an obligation for results or repayment.

6.2

Wishew Refund Policy for Contributions

Wishew is committed to ensuring transparency and security for contributions made on the platform. Since contributions are voluntary and represent direct support to the Creator and their Wish, they are not conditional payments dependent on the complete realization of the Wish. Contributors acknowledge their contributions as gestures of appreciation for the Wish or content shared, with the understanding that the Creator may not achieve the financial goal and may allocate funds to alternative personal experiences or projects of personal value. However, the Creator is obligated to update their Contributors regarding the utilization of received funds, whether the Wish is fully realized or only partially completed. These updates must be transparent and clearly explain how the funds have been utilized. If a Creator fails to update Contributors and does not provide information regarding the use of collected funds, Wishew reserves the right to take disciplinary actions, which may include prohibition from creating new Wishes on the Platform or suspension or banning of the Account in cases of repeated non-transparent or suspicious behaviour.

6.3

Exclusions from the Refund Policy

Refund requests cannot be accepted under the following circumstances:

6.4

Procedure for Requesting a Refund

To request a Refund, the Contributor must meet the following conditions:

By submitting a Refund request, the Contributor agrees to fully cooperate with Wishew in any related investigations, including those conducted by relevant authorities. Additionally, the Contributor must inform Wishew if they receive communications or funds from the Creator or the beneficiary of the Wish in question.

6.5

Security and Creator Identity Verification

Wishew is committed to ensuring funds are directed to real, verified individuals. For this purpose, the Platform requires Creators to complete an identity verification process before withdrawing collected funds. If a withdrawal of collected funds is executed without full identity verification, Wishew will refund the Contributors and cancel the Contribution.

6.6

Transaction Responsibility

Users are responsible for providing accurate transaction information. Wishew is not liable for payment errors resulting from incorrect information provided by the User.

7.

Fees and Payments

7.1

Transaction Fees

Wishew retains 10% of the funds withdrawn from each Wish (the "Fee") to ensure optimal Platform operation, invest in transaction security, continuously improve User experience, and implement advanced technologies that enhance Wishew's efficiency, accessibility, and innovation. The Fee enables us to provide a secure environment, enhance visibility tools for Wishes, and ensure every Contribution is handled with maximum transparency and reliability.

7.2

Additional Costs

In addition to the Fee, third-party charges may apply, particularly:

Wishew does not add any surcharge on these transactions and has no control over any third-party fees.

7.3

Processing Times

Requests for withdrawal of funds collected through a Wish are generally processed within 3-7 business days. However, processing time may be extended in the following cases:

Wishew is committed to processing payments promptly, adopting security measures to protect both Creators and Contributors.

7.4

Blocked Funds and Chargebacks

To ensure the security of the Platform and User protection, Wishew reserves the right to block, suspend, or cancel a payment under the following circumstances:

In the event of a blocked or reversed payment, Wishew will inform the involved User and, whenever possible, provide guidance on necessary actions to resolve the situation.

7.5

Responsibility of Payment Providers

Wishew and its affiliates utilize certified third-party providers for transaction management and payment processing, including but not limited to PayPal, Stripe, Apple Pay, Google Pay, and traditional banking networks.

The User is solely responsible for the proper management of their chosen payment method and agrees to resolve any transaction-related issues or disputes directly with the payment provider. In case of disputes between the User and payment institutions, Wishew will offer support to facilitate communication but will not be responsible for negative outcomes, refusal decisions, or timelines determined by external providers.

7.6

Temporary fund handling and regulatory position

Wishew is currently a startup in a structured growth phase and is committed to evolving its operations in full alignment with applicable financial and regulatory requirements. While Wishew does not hold any financial licenses or authorizations to act as a custodian of third-party funds, all incoming donations are processed via licensed third-party providers. Collected funds are stored in a company bank account that is exclusively used for donation management purposes and separated from the company's operational finances. This account is not a legally regulated segregated account, but it is maintained transparently and in good faith until a fully compliant infrastructure can be implemented. Users acknowledge that Wishew acts as a technical intermediary and does not assume fiduciary or custodial responsibilities over donated funds. Wishew is actively pursuing partnerships with regulated financial institutions in order to provide a licensed and fully compliant fund management experience in the near future.

8.

Content Moderation and Verification

8.1

Platform Monitoring

Wishew monitors published Content to ensure compliance with community guidelines. However, we cannot guarantee preventive control of all Content.

8.2

Reporting Inappropriate Content

Users may report Content that violates rules via the reporting system available on the Platform.

8.3

Disciplinary Actions

Wishew may implement the following measures against users violating these Terms:

Decisions made by Wishew regarding moderation are final and not subject to appeal.

9.

Privacy and Use of Artificial Intelligence

9.1

User Data Protection

Wishew and its affiliates adopt advanced security measures to protect Users' Personal Data from unauthorized access, accidental loss, theft, and misuse. These measures include:

Wishew and its affiliates are committed to complying with all applicable Data Protection Legislation and will promptly address any User requests regarding modification, deletion, or consultation of their Personal Data. Wishew collects and uses Personal Data according to its Privacy Policy.

9.2

Use of Artificial Intelligence

Wishew uses automated systems to:

9.3

AI Limitations

Despite the use of advanced technologies, decisions made by AI may not always be perfect. Wishew is not responsible for errors made by automated moderation.

10.

LIMITATION OF LIABILITY

10.1

Disclaimer of Warranties

Wishew is provided "as is" and "as available," without any explicit or implied warranties regarding:

The User acknowledges that use of the Platform is at their own risk, without any warranty of results, performance, or suitability for specific needs. Wishew does not guarantee or endorse any third-party products, services, or content published on the Platform or through external links.

10.2

Limitation of Liability

To the fullest extent permitted by law, Wishew and its affiliates exclude all liability for:

Nothing in this Section 10.2 shall exclude or limit Wishew's liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

The User acknowledges that Wishew's liability, if applicable, shall never exceed the total amount of any Fees retained by Wishew from funds raised by the User within the 12 months preceding the relevant event in connection with which any liability has arisen.

Wishew and its affiliates reserve the right to suspend, limit, or discontinue access to the Platform or certain services, fully or partially, at any time and without notice, under the following circumstances:

Wishew will not be liable for any damages, data loss, or interruptions resulting from such suspensions. The User agrees that Wishew may implement these measures to ensure the Platform's security and proper functioning.

11.

GOVERNING LAW & DISPUTE RESOLUTION

11.1

Governing Law

These Terms and any dispute arising out of or in connection with your use of the Services are governed by the laws of England & Wales subject to any more favorable public policy provisions under your local law.

11.2

Dispute Resolution

Subject to the remainder of this Section 11.2, the courts of England & Wales have exclusive jurisdiction, except to the extent that public policy provision under your local law allows for the competence of your local courts.

12.

CHANGES TO THESE TERMS

12.1 Updates to Terms: Wishew may periodically update these Terms from time to time. Changes become effective upon publication.

12.2 Acceptance of Changes: The User hereby agrees that its continued use of the Platform after changes to the Terms become effective constitutes implicit acceptance of the updated Terms.

12.3 English Version Prevails: Wishew may make a version of these Terms available in additional languages. These additional languages are provided for convenience only and in the event of discrepancies or conflicts, the English version of these Terms shall prevail.

13.

INTELLECTUAL PROPERTY

13.1 Intellectual Property Rights

All content provided on the Platform, excluding User-generated Content, including but not limited to text, graphics, logos, images, software, design, layout, look, appearance, and underlying source code, is the exclusive property of Wishew, its affiliates, or their licensors. All Intellectual Property Rights associated with such content, including, without limitation, copyrights, trademarks, service marks, patents, and trade secrets, are owned by or licensed exclusively to Wishew and its affiliates.

13.2 Unauthorized Use

You agree not to reproduce, copy, modify, distribute, publish, display, perform, transmit, license, create derivative works from, transfer, or sell any information or content obtained from or through the Platform, or otherwise use, exploit, or benefit from any of Wishew's Intellectual Property Rights without the prior express written consent of Wishew.

Any unauthorized use of Wishew's Intellectual Property Rights will be considered a violation of those rights and may result in legal consequences.

13.3 Trademark Protection

Wishew's Intellectual Property Rights, including, without limitation, its name, logo, and all associated trademarks and distinctive signs are protected. Unauthorized use of such rights by the User is prohibited and may lead to legal action.

13.4 Enforcement

Wishew and its affiliates reserve the right to take immediate legal actions against violations of these Terms, including, without limitation, the following actions:

Wishew is committed to protecting its Intellectual Property Rights in all applicable jurisdictions.

14.

FINAL PROVISIONS

14.1 Entire Agreement: These Terms constitute the entire agreement between the User and Wishew.

14.2 Severability: If any provision of these Terms is deemed invalid, the remaining provisions remain fully effective.

14.3 Contact Information: For any inquiries or further information regarding these Terms, Users may contact Wishew at support@wishew.com.